Privacy Policy

1. Introduction

This Privacy Policy describes how the1.eu ("we", "us", "our", or "One Logistics") collects, uses, and protects your personal information when you use our B2B logistics platform. One Logistics is operated by One Logistics sp. z o.o. sp. k., located at ul. Abp. Baraniaka 88C, 61-131 Poznan, Poland.

We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws. This policy explains your rights regarding your personal data and how we handle your information.

2. Data Controller Information

3. Information We Collect

3.1 Personal Information

When you register for an account on our platform, we collect the following information:

• Personal Data - Name, email address, phone number
• Business Data - Company name, business address, EU VAT number

3.2 Technical Data

We automatically collect IP addresses through server logs on the legal basis of our legitimate interests in ensuring security and preventing fraud.

3.3 How We Collect Data

We collect personal data through:

• Account registration form on our platform

4. Cookies

We use only essential cookies that are necessary for the platform to function properly. These cookies cannot be disabled without affecting core functionality.

We do not use any analytical, marketing, or tracking cookies.

You may control cookies through your browser settings; however, disabling essential cookies may affect platform functionality.

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance - To provide our B2B platform services and manage your account (Article 6(1)(b) GDPR).
• Legitimate Interests - For security monitoring, fraud prevention, and business operations, where those interests are not overridden by your rights (Article 6(1)(f) GDPR).
• Consent - For sending newsletter and promotional communications (Article 6(1)(a) GDPR).
• Legal Obligations - To meet statutory requirements, including tax and accounting rules (Article 6(1)(c) GDPR).

6. How We Use Your Information

We use your personal data for the following purposes:

• Service Delivery - Operating and maintaining the B2B platform
• Account Management - Creating and managing your user account
• Customer Support - Responding to inquiries and technical issues
• Communications - Sending system notifications and service updates
• Newsletter - Sending promotional communications (with your consent)
• Legal Compliance - Fulfilling tax, accounting, and other legal obligations
• Security - Monitoring for suspicious activity and preventing fraud

7. Newsletter

We send newsletters and promotional communications only with your explicit consent. You can unsubscribe from our newsletter at any time by:

• Clicking the unsubscribe link in any newsletter email
• Contacting us at kontakt@the1.eu

Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

8. Data Sharing and Third-Party Services

We use the following service provider essential to our operations:

We do not share your personal data with any other third parties, business partners, or subcontractors.

9. International Data Transfers

All your personal data is processed and stored within the European Union (EU) and European Economic Area (EEA). We do not transfer your data outside of the EU/EEA.

10. Data Retention

• Active Accounts - We retain your data while your account is active.
• Account Deletion - Personal data is retained until you request its removal.
• Server Logs - IP addresses are retained for a reasonable period for security purposes.
• Legal Requirements - Certain information (e.g., invoices, tax data) is stored for the period mandated by applicable law (typically 5 years for tax purposes in Poland).

Upon your request to delete your data, we will remove your personal information within 30 days, except where retention is required by law.

11. Your Rights Under GDPR

Under GDPR, you have the following rights:

1. Access - Request access to your personal data
2. Rectification - Request correction of inaccurate or incomplete data
3. Erasure - Request deletion of your data ("right to be forgotten")
4. Restriction - Request limitation of processing in specific situations
5. Data Portability - Receive your data in a structured, machine-readable format (CSV by default)
6. Objection - Object to processing based on legitimate interests
7. Withdraw Consent - Withdraw consent at any time for processing based on consent

To exercise any of these rights, contact us at kontakt@the1.eu. We will respond within 14 days and may require identity verification. If necessary, we may extend this period by up to two months for complex requests, and we will inform you of any such extension.

12. Data Security

We apply appropriate technical and organisational measures to protect your information:

• Encryption - SSL/TLS encryption for data in transit
• Access Controls - Role-based access with least-privilege principles
• Secure Hosting - EU-based infrastructure with OVH Cloud
• Breach Notification - If a personal data breach occurs, we will notify affected users without undue delay and, where required, within 72 hours as per GDPR Articles 33-34

13. Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on you within the meaning of GDPR Articles 22 and 4(4).

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or prominent notice on the platform. Continued use of our services after such notice constitutes acceptance of the updated policy.

15. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

You also have the right to lodge a complaint with the Polish supervisory authority: